|
Stephen Johnson
|
August 1, 2014 at 4:28 pm
I get the following message at the bottom of my event post:
This event has expired or is no longer available.
The event IS active and if the user ignores this remark, they can register. BUT, I do not want this to be displayed as it confuses possible registrants and do not understand why it is being displayed when the event is “OPEN” and active.
The URL:
http://www.menscenterlosangeles.com/events/the-27th-annual-sacred-path-mens-fall-retreat-2/
Any clues?
|
|
Dean
|
August 1, 2014 at 10:23 pm
Hi Stephen,
It looks like you have created a Post or Page and added a shortcode to the event. Can you doublecheck that the shortcode is pointing to the correct event ID? If needed please copy and paste the shortcode here.
|
|
Stephen Johnson
|
August 2, 2014 at 2:42 pm
Yes – I have created a Post for the event and in the EE template page for Event Registration I have the shortcode [EVENT_ESPRESSO].
The event post is just the layout, with no shortcodes what-so-ever.
I also have a Page set up for ‘Register for Event’ and it has the shortcode [SINGLEEVENT single_event_id=”the-27th-annual-sacred-path-mens-fall-retreat-1-53d970a394363″]
So maybe there is a conflict there?
|
|
Dean
|
August 4, 2014 at 4:02 am
Is it possible to get your login details in order to look into this? I’d like to see the page structure itself.
If so, please send them via https://eventespresso.com/send-login-details/
NOTE: login details need to be Admin level and FTP details are appreciated.
|
|
Dean
|
August 7, 2014 at 2:00 am
Hi,
The message is coming from the single-espresso_event.php which has been added to your child theme.
If memory servers, this shouldn’t be needed to display the event posts. Please can you rename the file to something like __single-espresso_event.php and check your event post afterwards (you may need to edit the evenmt and update the post that way in order to see changes).
|
|
Stephen Johnson
|
August 7, 2014 at 11:41 am
Hi Dean,
Looks like that may have done the trick. I’ll let you know once we get feedback.
Thanks,
Grant Mays
|
