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Event Description not Updating in EE 3.1.37.14

Posted: September 26, 2019 at 7:26 pm

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Vitaliti Wellness

September 26, 2019 at 7:26 pm

Hi, I’ve been repeatedly trying to update an event description for one of my published events: https://vitalitiwellness.com/events/?ee=201. The formatting is all off but every time I try to change the description using the visual editor or the text editor, it makes sporadic changes. Sometimes, it does not take the updates at all. How do I fix this? I fixed a different event without any problem.

Thanks, Ti

My Information:
WordPress Version:
4.8.10
PHP Version:
7.1.14
Event Espresso Version:
3.1.37.14.P
*redacted*

  • This topic was modified 5 years, 1 month ago by Josh. Reason: removed unnecessary information


Tony

  • Support Staff

September 27, 2019 at 4:14 am

Hi Ti,

May I ask what changes you are making to the event description?


Vitaliti Wellness

September 27, 2019 at 4:21 pm

Hi – I a just trying to get it to format better. If you go and look at the link in my question: https://vitalitiwellness.com/events/?ee=201 the formatting is crazy. it won’t save any of my formatting changes in either the visual editor or the text editor.


Tony

  • Support Staff

September 30, 2019 at 3:46 am

Can you be more specific on what changes you are making?

The reason I’m asking is some of the styles applied to the content are from your theme, others from themeroller styles within EE. So it may be that the changes you are trying to make are in conflict with the styles being applied.

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