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Event Date Times in EE4 will not save correctly

Posted: July 19, 2014 at 1:41 pm

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utahhockey

July 19, 2014 at 1:41 pm

If date times are entered and saved, the day shifts forward a day and time switches from PM to AM. This issue is repeatable but the time/date results vary.


utahhockey

July 19, 2014 at 1:42 pm

This is occurring in EE4.2.8 & WP 3.9.1


Tony

  • Support Staff

July 19, 2014 at 3:18 pm

Hi Aj Boldan,

This is normally caused by a plugin running date_default_timezone_set()

You’ll need to run some troubleshooting to find which plugin is causing this, firstly create a Full Site Backup (Just to be safe) then de-activate all non EE plugins and resave the event date, see if it saves correctly.

If it does re-activate each plugin one by one, re-saving the event between each, to see which causes the issue.


utahhockey

July 19, 2014 at 3:36 pm

This problem only began by updating to 4.2.8, so I think its an EE4 issue.


Tony

  • Support Staff

July 19, 2014 at 4:15 pm

If you go to Settings -> General can you tell me the Timezone, Date format and Time format settings you currently have please?

Do you know which version number you updated from?

Each release is tested on multiple test sites, by multiple team members and we’ve not seen this issue with the plugins used, so if you can work with us we’ll try to resolve this asap. However we’ll need to know the cause so if you could temporarily disable all none EE plugins and retry, we can then start to narrow this down if the issue remains.


utahhockey

July 20, 2014 at 12:08 pm

Tony, it appears you where correct. Disabling some of the plugins have corrected the problem. Which is totally strange considering it began with the upgrade to EE 4.2.8 from 4.2.7.

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