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Joël van de Pol
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March 15, 2016 at 9:08 am
We have received an admin mail with all booking details, except that the event date is missing. We’ve received a second such mail a couple of days later. I’ve looked at the code and the date is fetched from $data->attendee->start_date. Do you have any idea why that property could be missing while all other information is present? Unfortunately, I was not able to reproduce this issue. This happened with the lates version of EE3.
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Tony
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March 15, 2016 at 11:02 am
Hi there,
If you view the registration within the admin does it show the correct date for that registration, like this – http://take.ms/TmatR
Were both of the registrations mentioned from the same event? If so can you link us to the event so we can take a look please.
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This reply was modified 8 years, 6 months ago by
 Tony.
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Joël van de Pol
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March 23, 2016 at 4:14 am
Well, the event start date was missing from the attendees table in the database. And no, the registrations were not for the same event. This occured four times in about 1400 reservations.
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Tony
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March 23, 2016 at 6:15 am
So its only the start_date that was missing for these registrations and everything else was present within the registration?
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Joël van de Pol
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March 23, 2016 at 7:42 am
Yes, exactly.
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Tony
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March 24, 2016 at 5:37 am
Hmm, I spent some time running through registrations trying to reproduce this but say far I’ve been unable to.
It’s not something we have seen before, with EE3 sometimes users break their sessions and overwrite their previous registration, but that only happens with multiple registrations using the back button and would usually effect more than just the start_date.
Is there anything common between those 4 registrations? All within a certain time time for example?
Single registrations or did the users make multiple registrations on either a single or multiple events?
Have you made any customization’s to EE at all?
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