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schoeps
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August 15, 2017 at 6:47 am
Ever since new WordPress 4.8.1 🙁
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schoeps
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August 15, 2017 at 6:48 am
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Josh
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August 15, 2017 at 6:55 am
Hi Brian,
The breakage you report isn’t caused by WP 4.8.1 but it can be caused by another WordPress plugin that hooks into the row of buttons there next to the event URL edit field. Usually the types of plugins that do that are SEO related plugins that add a feature to manage URLs. Can you try temporarily deactivating the other plugins on your site to see if that fixes things?
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schoeps
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August 15, 2017 at 7:04 am
thanks josh!
Tried that, even switched themes! no bueno 🙁 thanks for the quick reply!
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Josh
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August 15, 2017 at 7:20 am
Hi Brian,
May I ask which plugins did you try deactivating?
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schoeps
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August 15, 2017 at 7:26 am
All of them, except for EE and the Calendar Plugin. If it helps, it only happens when we edit an event, not when we create one…
Thanks again, I appreciate your help!
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Tony
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August 15, 2017 at 7:30 am
This is caused by using an older version of Event Espresso and WP4.8.1
You are currently running 4.8.31 which is 7 months old, the latest version of Event Espresso is v4.9.45.p, so you need to update the version of EE you are using on your site.
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schoeps
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August 15, 2017 at 7:33 am
Hi Tony!
Thanks for the reply, there is no Update in the admin, and deleting it will remove all the data. Could you let me know the best way to do this? Thanks so much, you all are the best!
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Tony
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August 15, 2017 at 7:35 am
Thanks for the reply, there is no Update in the admin
Do you have the license key set within Event Espresso -> General Settings?
and deleting it will remove all the data.
You mean your event data, events, registrations, transactions etc? If so then no deleting the plugin will not remove the data, it’s stored in the database, can I ask what gives you that impression?
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schoeps
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August 15, 2017 at 7:40 am
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Tony
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August 15, 2017 at 8:27 am
Hmm, ok, I’ve reset your license key.
Please go to the same setting page, remove the key (cut), save the key with an empty field and then replace the key (paste) and save once again, does the update then show?
That popup is from WordPress core and is a little misleading.
Within a plugin, you can create an uninstall.php file that will automatically run when a plugin is deleted, which means that yes deleting a plugin can remove its data, but many plugins don’t and EE is one of them (but the WP core notice still remains the same so it gets confusing).
If the above auto update does not work, you can safely delete EE through the plugin menu and then download the latest version from your account page and upload the plugin through:
Dashboard -> Plugins -> Add new -> Upload plugin
Even though we don’t remove data on delete, I still recommend creating a backup of the database before updating as its best practice.
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