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Event Cart page is empty – but there are tickets reserved

Posted: February 9, 2024 at 11:41 am


InUnison

February 9, 2024 at 11:41 am

Our event has a free general admission ticket open to guests. When I test through it (whether incognito or in a separate browser) when I proceed to registration, it says I do not have events in the cart, but on the previous page, it says I added the event to the cart.

I would like for users to not have to log in to register for this event.

We have other events with gated tickets (through user roles) that works great.

I have disabled all caching, and the issue persists.

screenshots of settings: https://drive.google.com/drive/folders/1Zv_FE1zHnmYkgFUDG1JUhMfUyK_J_OkS?usp=sharing

event page: https://community.inunison.org/?p=14044


InUnison

February 9, 2024 at 12:10 pm

Found this article and now working with our host, WP Engine, to follow these steps:

https://eventespresso.com/wiki/setup-wpengine-hosting-event-espresso/


InUnison

February 9, 2024 at 1:04 pm

Following those steps resolved the issue.


Rio

  • Support Staff

    •

February 11, 2024 at 5:45 pm

Good to hear you’re able to resolved it. Have a wonderful day.

The support post ‘Event Cart page is empty – but there are tickets reserved’ is closed to new replies.

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Updated by  Rio 2 months, 2 weeks ago ago

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