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Event Calendar plugin conflict with Ontraport PilotPress plugin

Posted: January 19, 2020 at 2:41 pm


greg@successteam1.com

January 19, 2020 at 2:41 pm

The events calendar pligin is installed and won’t load, I noticed that it only load properly when pilotpress plugin for ontraport plugin is deactivated. Both plugins are needed.
Calendar plugin is EE4.3+ Version 3.2.13.p
Here is a link where the calendar plugin won’t load: https://gareia.com/calendar-of-events
Here is the same site with the plugin deactivated:
https://new.gareia.com/calendar-of-events

Any help would be greatly appreciated.


Josh

  • Support Staff

January 20, 2020 at 9:20 am

Hi Greg,

Here’s a screenshot that will help explain why the events aren’t loading:

https://slack-files.com/T02SY781D-FSJD82KEF-00a1991606

You’ll see the calendar’s requested URL outlined in blue (/wp-admin/admin-ajax.php?action=get_calendar_events). That’s how the calendar fetches the events. What’s happening is the request is getting redirected to a member dashboard page instead (/member-dashboard/). So apparently PilotPress redirects that type of request to a member dashboard page.

What you could do is contact Ontraport support and check with them to see if they have a way to allow specific requests to /wp-admin/admin-ajax.php without the redirect. In this case, the specific request is action=get_calendar_events


greg@successteam1.com

February 4, 2020 at 9:40 am

I found the answer to the problem I was having and wanted to share, just in case someone else had the same issue.   The reason the pilotpress plugin was blocking was because of a setting in the pilotpress settings. If the “Lock all users without admin role out of the profile editor” is checked then it will restrict the calls as you stated.  

See: https://i.imgur.com/06GwmYT.jpg


Josh

  • Support Staff

February 4, 2020 at 11:41 am

Thanks for the follow up info!

The support post ‘Event Calendar plugin conflict with Ontraport PilotPress plugin’ is closed to new replies.

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Status: closed

Updated by  Josh 6 months, 1 week ago ago

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