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Event calendar not loading events

Posted: January 15, 2021 at 1:36 pm


mcwfc

January 15, 2021 at 1:36 pm

The event calendar on this page https://mcwfc.us/event-calendar/ has stopped loading events. The little gear icon just spins.

Can you help me figure out the issue and fix it?


Josh

  • Support Staff

January 15, 2021 at 2:58 pm

Hi,

I checked the page and the calendar loads events as expected when using the Firefox browser. Is there another browser I should check with?


mcwfc

January 15, 2021 at 3:24 pm

No, this is the correct page. I can’t figure out why this keeps happening. My client will periodically tell me it’s not loading. I go to the site and see that it isn’t loading. Then I go to see if the plugin may need an update and if needed I update it. I updated it today. Then I cleared the server and browser cache and refreshed the page. It was still not loading so. I submitted a support ticket.

Then support checks and it is working fine. This keeps happening and I can’t put my finger on what is happening.

Thoughts?


Josh

  • Support Staff

January 15, 2021 at 3:36 pm

You could check your server’s error log. Intermittent errors like what you’ve described could be the server hit a memory limit when the page didn’t load.

Also, you could check the browser’s console. Typically a JavaScript error somewhere on the page will halt all other JavaScript running on the page, which will affect the calendar.

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