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Mark
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June 17, 2021 at 9:23 am
Hi,
My event showing available space using this function spaces_remaining_for_sale();
it shows the space but the problem is that it shows available space 1 whereas when a user tries to register it shows space is not available which is actual space.
Could you please help?
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Tony
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June 18, 2021 at 3:46 am
Hi there,
Can you link me to page that shows this, please?
Also, if you can post either the event title, or ID so I know which event to look into I’ll take a look.
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Mark
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June 18, 2021 at 11:36 pm
HI Tony,
Thanks for reaching out, here is the link “https://firstaidcalgary.ca/emergency-first-aid-courses/” where event showing available space 1 but on when anyone click to register that event it shows sold out.
Event name is Emergency First Aid and CPR in Calgary South
Also check this screenshot: https://prnt.sc/15w7yqt
I did exclude this page from cache but issue still remains same.
Please do look and let me know with the solution.
Thanks
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Tony
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June 21, 2021 at 4:55 am
Hi there,
I can’t see any issues with the output on the above currently.
The first event in question shows as 0 spaces and the event itself is sold out.
The second instance of that event showed as 1 space, I set that ticket in the cart but did not complete registration (which means that ticket is currently in reserve for 1 hour), the output for that event now shows 0.
Am I missing something or did you fix this yourself over the weekend?
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Mark
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June 22, 2021 at 4:43 am
Have a look at this one
https://firstaidwinnipeg.ca/events/standard-first-aid-and-cpr-in-winnipeg-232/
is this due to the other ticket which have space and the one with no space?
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Tony
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June 22, 2021 at 5:08 am
Sorry but I’m not sure what I need to look at on that page, can you explain further?
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Mark
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June 22, 2021 at 10:57 pm
Hi There,
Sorry, above link which I have sent you is not the link where I am facing the issue, please check this video: https://www.screencast.com/t/MJobo3XFcy9v and also you can check this link https://firstaidcalgary.ca/emergency-first-aid-courses/ it’s show’s available Space: 1 but when a student click at register button its show’s sold out.
Thank you,
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Tony
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June 23, 2021 at 3:01 am
Hmm, strange.
Ok, so for the event you showed in the video, can you add a screenshot of the ‘Event Tickets & Datetimes’ section, please?
https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots
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Mark
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June 28, 2021 at 5:10 am
Hi Tony,
This is the dashboard side SS of the event referenced in the previous video.
https://www.screenpresso.com/=tFrHg
Thanks.
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Mark
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June 29, 2021 at 3:28 am
Hi Tony,
Need to follow up on this thread.
Thanks.
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Tony
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June 29, 2021 at 9:47 am
So far I can’t reproduce this and looking at your events currently they seem correct, is there another event this is happening on?
How have you added the above code to the page?
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Mark
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July 7, 2021 at 10:02 am
this code is used to display the remaining spaces of the event.
<div>
<b>Available Space: </b><?php
$event = EEH_Event_View::get_event($post->ID);
// Spaces remaining for sale.
echo $event->spaces_remaining_for_sale(); ?>
</div>
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Tony
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July 7, 2021 at 11:01 am
Is there another event this is happening on currently?
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