Home Forums Event Espresso Premium [Espresso_Events] short code is not working after upgrade!

[Espresso_Events] short code is not working after upgrade!

Posted: July 5, 2013 at 3:19 pm

Theodore Salamone

July 5, 2013 at 3:19 pm

I updated the plugin from Version 3.1.21.P to Version and now the pages that used the [ESPRESSO_EVENTS] shortcode display the shortcode as plain text. Since no one can register for classes, I reverted back to the old version, which still works. Link to the registrations page is

I have gone through the forum topics regarding this issue but have not found a solution that works for me. Please Help!

I am not a developer, so please respond and explain the fix in easy, layman’s terms.


  • Support Staff

July 5, 2013 at 5:20 pm

Hi Theodore,

Did you try the solution that involves turning off the Custom Post Types feature in Event Espresso>Templates settings? The custom post types feature uses “events” in its permalink. This could affect the page since the page with [ESPRESSO_EVENTS] has the exact same permalink.

Cynthia Brown

July 6, 2013 at 3:46 am

I’m experiencing the same issue, but only with the Thank You page. All that is showing is [ESPRESSO_PAYMENTS].

Here is a direct link:
Here is the link I received in my confirmation letter:


July 8, 2013 at 3:48 am

@cynthia, can you check your General Settings page and make sure that your thank you page is selected as the “Auto Return URL (Thank You and Return Payment page):” page.

It may be worth re-saving those options as well. If this doesnt fix the issue, please advise. We may need login information at that point.

Cynthia Brown

July 8, 2013 at 6:15 am

Thanks Dean, yes I did. They were set up properly but I re-saved it anyway. Same result.


July 8, 2013 at 6:24 am

Is it possible to get your login details in order to look into this?

If so, please send them via

NOTE: login details need to be Admin level.


July 9, 2013 at 7:18 am

@cynthia, OK I believe it is sorted. Not sure why but I had to delete the original Thank You page and create a new one and add it to the settings. I made a test event (now deleted) and it seemed to work just fine. Please advise if there are further issues.

Cynthia Brown

July 9, 2013 at 10:52 am

Thanks Dean, that seemed to do the trick. However, I know have 2 identical Thank You pages. Can I delete one of them?


  • Support Staff

July 9, 2013 at 11:05 am

Yes, you only need one thank you page.

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