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Gen Gelinas
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October 17, 2016 at 1:16 pm
Until this morning, I was using [ESPRESSO_EVENT_ATTENDEES event_id=2936] successfully, but I wanted to have more detail in the list, so I tried this instead [ESPRESSO_EVENT_ATTENDEES ticket_id=31]. Now neither of them work…
See http://ptitslutins.org/events/kiosque-du-mjt-avec-chloe-2/
Any ideas? Thanks in advance for your help!
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Josh
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October 17, 2016 at 4:26 pm
Hi Gen,
Can you try deactivating the Event Espresso plugin, then reactivate it, then go to edit that event, then click Update?
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Gen Gelinas
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October 17, 2016 at 5:47 pm
I did what you suggested, and there’s no change :(.
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Josh
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October 18, 2016 at 8:52 am
Hi Gen,
Wow that’s really strange. If it’s possible, would you be able to complete the secure form on this page so we can investigate further?
https://eventespresso.com/send-login-details/
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Josh
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October 18, 2016 at 9:57 am
Can you double-check the log in credentials you sent and resend? The reason I ask is because I tried to log in and it failed.
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Josh
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October 18, 2016 at 12:35 pm
I’m afraid these do not allow us to log in either. Maybe you can send a password reset for that account to support eventespresso.com?
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Gen Gelinas
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October 18, 2016 at 1:15 pm
PSWD reset sent.
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Josh
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October 18, 2016 at 1:39 pm
Okay the shorcode is working now. What I did was I removed the event_id parameter, then re-saved the event. That parameter isn’t necessary to include on the actual event page, unless you’re pulling in the event list from a different event, then you’d need to specify the event ID there.
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Gen Gelinas
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October 18, 2016 at 1:53 pm
Thanks. I saw that it worked.
However, I removed the entire line with the event_id parameter (it did double duty with the ticket lists), and we are back to the shortcodes not working …
Help again?
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Josh
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October 18, 2016 at 2:12 pm
Hi Gen,
Whenever you make a change like that, and the shortcodes stop parsing, you can go to edit the event, then hit the button that says “Mettre à jour”. That will reset the short code tracking for that post.
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Gen Gelinas
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October 28, 2016 at 1:48 pm
Hi Josh,
It works when you do it, but not me 🙁
The shortcodes stopped working today after the latest update. I did what you suggested, to no avail. Ex : http://ptitslutins.org/events/kiosque-du-mjt-avec-michele-6/
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Josh
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October 28, 2016 at 3:30 pm
If you remove the three different shortcodes there, then replace with just this:
[ESPRESSO_EVENT_ATTENDEES]
Does it work again? If so, then you can try adding the shortcodes with parameters back in.
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