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[ESPRESSO_CALENDAR] Shortcode Not Displaying

Posted: September 27, 2012 at 6:01 pm


Heather Wood

September 27, 2012 at 6:01 pm

Hi! Thanks so much for saving my life with the awesome plugin Events Espresso. I’m having some difficulty and hopefully you can help me out.

I downloaded and installed both the event espresso and event calendar plugins into my website. I installed the shortcode [ESPRESSO_CALENDAR] into the home page. It should be showing up underneath the heading “Calendar of classes” but it is not. My register for classes is working just fine, but I can’t get this darn shortcode to display my calendar. What should I do?

I’ve also installed it on a clean page to rule out any conflicts with surrounding plugins.

http://inlandprotitle.com/
http://inlandprotitle.com/test-page/

  • This topic was modified 8 years, 8 months ago by  Heather Wood.


Seth Shoultes

  • Support Staff

September 27, 2012 at 6:27 pm

This is usually caused by a conflict with the theme, because it is not following the WordPress standards and/or loading JavaScript files properly.

The best way to track down the issue is by installing the web developer tools for Firefox or Google Chrome web browsers and look for JavaScript errors. Or ask the theme developer to fix the issue.


Seth Shoultes

  • Support Staff

September 27, 2012 at 8:27 pm

Hi Heather,

I just got to a computer so I can look at your particular issue. I can see several MAJOR issues with your theme.

  1. The theme was purchased from Themeforest. These guys have the worst reputation in the WordPress theme industry.
  2. The theme is wrapping the calendar script in paragraph tags!! Screenshot: http://www.screencast.com/t/dnTPmxoLH. If your theme supports this option, you might be able to fix this by wrapping the Event Espresso shortcodes in [RAW] tags. Example: [RAW][ESPRESSO_CALENDAR][/RAW] or [RAW][ESPRESSO_EVENTS][/RAW].
  3. The theme is NOT loading the Jquery according to the WordPress standards. Screenshot: http://www.screencast.com/t/InYudbr6daVA

I know it is not what you want to hear, but we have dealt with these issues from theme sold on Themeforest hundreds of times. Your theme is basically broken and will need to be fixed by the theme developer. If the theme developer refuses to fix the problem, then you may have to get Themeforest involved and/or request a refund or find a different theme that follows the WordPress coding standards. If all else fails, you can pay us or another developer to fix these issues with your theme.

I hope that helps.


Heather Wood

October 2, 2012 at 9:30 am

Thanks so much for the quick and super useful response. I used the [raw] tags and it worked! My calendar is now displaying.

I know what you mean about Themeforest. But I try to use my best judgment and try to purchase good quality and good support. I have purchased some really nice themes from that that allow a lonely freelance web designer like myself to offer some awesome features for a low cost. Quality is of upmost importance to me, which I why I also use genesis and I am a huge NEW fan and customer of Event Espresso πŸ™‚

I alerted the developer of the theme and I’m sure they will get some fixes out into an updated version.

  • This reply was modified 8 years, 8 months ago by  Heather Wood.


Josh

  • Support Staff

October 2, 2012 at 12:36 pm

Thanks for the update Heather, as well as the feedback. Glad to hear the /raw short tag worked. πŸ™‚

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