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Espresso Ticketing not Working?

Posted: October 31, 2012 at 3:08 pm


vancouverfilmschool

October 31, 2012 at 3:08 pm

I have the Espresso-Ticketing plugin installed and activated. When I create an event I have the option to choose the custom tickets I have created. But when I test registering for the event (using Paypal Payments Pro in Sandbox mode), the tickets are not sent to the customer.

Any Advice?


Josh

  • Support Staff

    •

October 31, 2012 at 3:11 pm

Hi Vlado,

Can you check the email templates that generate the emails that go to the registrants? One of them will need to have the [ticket_link] shortcode so the email will have links to download tickets.


vancouverfilmschool

October 31, 2012 at 3:12 pm

Yea, I’m sorry. I just found the README.pdf inside the plugin folder. I’m sure this will solve everything, but I’ll post here if it doesn’t.


Josh

  • Support Staff

    •

October 31, 2012 at 3:25 pm

Hi Vlado,

We have a page in the documentation section that we keep up to date with the latest shortcodes and ticketing instructions here:

https://eventespresso.com/wiki/espresso-ticketing/

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Documentation for Ticketing Add-on https://eventespresso.com/wiki/ticketing-add-on/

Status: closed

Updated by  Josh 11 years, 5 months ago ago

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