|
Stephen
|
May 26, 2015 at 2:21 pm
Setting up the events is working great but the espresso events shortcode is not working. I set up a test event to test everything out http://www.telewinegroup.com/test-event as far as i can tell, the only shortcodes that appear to be working are those for the events I have created.
|
|
Lorenzo Orlando Caum
|
May 26, 2015 at 2:35 pm
Hi Stephen, there are four shortcodes that Event Espresso needs to work correctly:
http://cl.ly/image/3E2B343a0n1n
The most important one is [ESPRESSO_EVENTS] and that usually exists here:
example.com/event-registration/
Could you confirm that that shortcode is in use only on the WordPress page (example) above?
If you need to use it multiple times to show different types of events, then use this shortcode instead on additional WordPress pages as the Espresso Events shortcode should only be used once sitewide:
[EVENT_LIST]
https://eventespresso.com/wiki/shortcodes-template-variables/#event-list
—
Lorenzo
|
|
Stephen
|
May 26, 2015 at 2:52 pm
All of the short codes got set up automatically upon install and appear to be placed correctly on the back end. This is what appears on the registration page:
http://www.telewinegroup.com/event-registration/
Here are other pages with shortcodes that are not working as well from what I can tell:
http://www.telewinegroup.com/thank-you-2/
http://www.telewinegroup.com/transactions/
|
|
Stephen
|
May 26, 2015 at 2:55 pm
Here is the registration canceled page as well.
http://www.telewinegroup.com/registration-cancelled/
|
|
Lorenzo Orlando Caum
|
May 26, 2015 at 3:03 pm
Hi Stephen, the last 3 pages that you shared are working as expected as I see content or no content. Note that some pages do not show content unless there is a context associated. For example, browsing directly to the thank you page would not show anything.
Your event registration (event listing) page also appears to be broken.
With that mentioned, what is broken and what web browser are you seeing this issue with?
—
Lorenzo
|
|
Stephen
|
May 26, 2015 at 3:14 pm
I just tested in in a couple of different browsers and it only doesn’t work in Opera (the main browser I use) so no big deal there.
|
|
Lorenzo Orlando Caum
|
May 26, 2015 at 3:17 pm
Hi Stephen, Opera also works:
http://cl.ly/image/3L0X3l2J0R2y
http://cl.ly/image/3U1Q0d0J0G0n
Could you provide a few screenshots of what you are seeing?
Also, who is your hosting provider?
—
Lorenzo
|
|
Stephen
|
May 26, 2015 at 4:34 pm
ICDsoft is our hosting provider. I will get the screenshots to you shortly.
|
|
Lorenzo Orlando Caum
|
May 26, 2015 at 4:43 pm
Thanks. We have some information on how to share those screenshots here as we do not accept attachments in our support forums:
https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots
—
Lorenzo
|
