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Errors with EE Messages

Posted: February 26, 2018 at 12:33 pm


extima

February 26, 2018 at 12:33 pm

Messages aren’t being sent out for registration etc, not sure if the most recent update has cause this, but I will include the error log below.

[26-Feb-2018 19:12:41 UTC] —————————————————————————————-
[2018-02-26 19:12:41] Exception Details
Message: Incoming data for the Gateways data handler must have an EE_Transaction object as the value for the first array index.
Code: EE_Messages_Gateways_incoming_data – __construct – 51
File: /home/ahphoto360/public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/messages/data_class/EE_Messages_Gateways_incoming_data.class.php
Line No: 51
Stack trace:
#0 /home/ahphoto360/public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/messages/EE_Messages_Generator.lib.php(919): EE_Messages_Gateways_incoming_data->__construct(Array)
#1 /home/ahphoto360/public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/messages/EE_Messages_Generator.lib.php(889): EE_Messages_Generator->_set_data_handler(Array, ‘EE_Messages_Gat…’)
#2 /home/ahphoto360/public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/messages/EE_Messages_Generator.lib.php(760): EE_Messages_Generator->_validate_and_setup_data()
#3 /home/ahphoto360/public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/messages/EE_Messages_Generator.lib.php(153): EE_Messages_Generator->_verify()
#4 /home/ahphoto360/public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/messages/EE_Messages_Processor.lib.php(124): EE_Messages_Generator->generate()
#5 /home/ahphoto360/public_html/wp-content/plugins/event-espresso-core-reg/modules/messages/EED_Messages.module.php(292): EE_Messages_Processor->batch_generate_from_queue()
#6 /home/ahphoto360/public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/messages/EE_Messages_Scheduler.lib.php(150): EED_Messages->run_cron()
#7 /home/ahphoto360/public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/messages/EE_Messages_Scheduler.lib.php(165): EE_Messages_Scheduler::initiate_immediate_request_on_cron(‘generate’)
#8 /home/ahphoto360/public_html/wp-includes/class-wp-hook.php(286): EE_Messages_Scheduler::batch_generation()
#9 /home/ahphoto360/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array)
#10 /home/ahphoto360/public_html/wp-includes/plugin.php(515): WP_Hook->do_action(Array)
#11 /home/ahphoto360/public_html/wp-cron.php(126): do_action_ref_array(‘AHEE__EE_Messag…’, Array)
#12 {main}


Josh

  • Support Staff

February 26, 2018 at 1:53 pm

Hi there,

The error message is actually an indication that the transient associated with the message has been deleted. We’ve seen the same issue before where caching was involved. You should be able to avoid this going forward by setting Messages to Send on Same Request.

You can change this setting in Event Espresso > Messages > Message Settings and set the the option for emails to be sent on the same request.


extima

February 26, 2018 at 2:05 pm

Thanks Josh!

The support post ‘Errors with EE Messages’ is closed to new replies.

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Status: closed

Updated by  extima 7 months ago ago

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