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Error with Import Add on

Posted: April 5, 2024 at 12:14 pm


pathwise

April 5, 2024 at 12:14 pm

https://snipboard.io/GhNAPi.jpg

I have the latest version of EE core and of the add on installed. ๐Ÿ™‚


pathwise

April 5, 2024 at 1:53 pm

I tried your sample CSV file to see if it was something wrong with my file but I do get the same error:

While running BatchRunner::createJob() the following RuntimeException occurred: 
SplFileObject::__construct(/home/nrtraininggroup/public_html/wp-content/uploads/espresso/attendee-importer/csv-uploads/ius9jf8YzAUexvB/Attendee Importer Sandbox - Personal questions only.csv): failed to open stream: No such file or directory

 
#0 /home/nrtraininggroup/public_html/wp-content/plugins/eea-importer/src/application/services/import/extractors/ImportExtractorCsv.php(52): SplFileObject->__construct('/home/nrtrainin...', 'r')
#1 /home/nrtraininggroup/public_html/wp-content/plugins/eea-importer/src/domain/services/batch/JobHandlers/AttendeeImporterBatchJob.php(66): EventEspresso\AttendeeImporter\application\services\import\extractors\ImportExtractorCsv->setSource('/home/nrtrainin...')
#2 /home/nrtraininggroup/public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/batch/JobHandlerBaseClasses/JobHandler.php(45): EventEspresso\AttendeeImporter\domain\services\batch\JobHandlers\AttendeeImporterBatchJob->create_job(Object(EventEspresso\core\libraries\batch\Helpers\JobParameters))
#3 /home/nrtraininggroup/public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/batch/BatchRequestProcessor.php(115): EventEspresso\core\libraries\batch\JobHandlerBaseClasses\JobHandler->createJob(Object(EventEspresso\core\libraries\batch\Helpers\JobParameters))
#4 /home/nrtraininggroup/public_html/wp-content/plugins/event-espresso-core-reg/modules/batch/EED_Batch.module.php(288): EventEspresso\core\libraries\batch\BatchRequestProcessor->createJob()
#5 /home/nrtraininggroup/public_html/wp-content/plugins/event-espresso-core-reg/modules/batch/EED_Batch.module.php(180): EED_Batch->_enqueue_batch_job_scripts_and_styles_and_start_job()
#6 /home/nrtraininggroup/public_html/wp-content/plugins/event-espresso-core-reg/modules/batch/EED_Batch.module.php(165): EED_Batch->enqueue_scripts_styles_batch_create()
#7 /home/nrtraininggroup/public_html/wp-includes/class-wp-hook.php(324): EED_Batch->enqueue_scripts('admin_page_espr...')
#8 /home/nrtraininggroup/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
#9 /home/nrtraininggroup/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#10 /home/nrtraininggroup/public_html/wp-admin/admin-header.php(118): do_action('admin_enqueue_s...', 'admin_page_espr...')
#11 /home/nrtraininggroup/public_html/wp-admin/admin.php(239): require_once('/home/nrtrainin...')
#12 {main}


Rio

  • Support Staff

April 5, 2024 at 6:36 pm

Hello there,

I did try to upload the CSV on my end and everything is fine. Can you check if there’s possibility of plugin conflict?

You can use https://wordpress.org/plugins/health-check/ or any similar plugin.

You can do the above using Troubleshooting mode:

Tools -> Site Health -> Troubleshooting -> Enabled Troubleshooting mode.

That will disable all plugins and switch to a default theme and then allow you to enable specific plugins troubleshooting mode. Once disabled you will revert back to the current state.

Can you also tell me your PHP version and WP Version, Will try to recreate the issue from my end.

Thanks


Rio

  • Support Staff

April 5, 2024 at 6:36 pm

Hello there,

I did try to upload the CSV on my end and everything is fine. Can you check if there’s possibility of plugin conflict?

You can use https://wordpress.org/plugins/health-check/ or any similar plugin.

You can do the above using Troubleshooting mode:

Tools -> Site Health -> Troubleshooting -> Enabled Troubleshooting mode.

That will disable all plugins and switch to a default theme and then allow you to enable specific plugins troubleshooting mode. Once disabled you will revert back to the current state.

Can you also tell me your PHP version and WP Version, Will try to recreate the issue from my end.

Thanks


pathwise

April 8, 2024 at 7:15 am

Thanks for the info Rio.

I will try these steps.


Sam

  • Support Staff

April 8, 2024 at 11:08 am

Sure, please let us know if you face any issues with the process.

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