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Error when sending registrations details

Posted: November 17, 2021 at 3:41 pm


stateline

November 17, 2021 at 3:41 pm

I updated to 4.10.16.p.

Now when I click the link to send registration details to my customers it returns “Sorry, you are not allowed to access this page.”

Please help!


Tony

  • Support Staff

November 18, 2021 at 4:27 pm

Hi there,

We’ve identified the cause of this and pushed a fix live which is version 4.10.17.p, could you please update to that version and confirm if this still happens?

If you don’t see the update available in Dashboard -> Plugins for Event Espresso then go to:

Event Espresso -> General Settings.

Don’t make any changes and just hit save to force a version check.

It should then show the update available.

My apologies for any inconvenience this may have caused.


stateline

November 18, 2021 at 4:38 pm

Issue seems resolved with new update.

Thank you.


Tony

  • Support Staff

November 18, 2021 at 4:47 pm

Thank you for confirming it fix it for you.

Any further problems please let us know.

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