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error when registration

Posted: April 1, 2021 at 6:38 am


inholyland

April 1, 2021 at 6:38 am

please check image

why i get this message

https://ibb.co/XYfzSPg


Tony

  • Support Staff

April 1, 2021 at 8:05 am

Hi there,

There are a few reasons that can happen, is this new or been happening for a while?

If I try adding a ticket to your event cart, then view the cart I can see the ticket. If I wait around 5-10 mins the cart is sometimes being cleared (which is likely what happened with the above error) but it doesn’t happen every time.

Any caching plugins on the site/server?


inholyland

April 2, 2021 at 12:12 pm

i dont know… please check here and try registering please

https://engineeringforkids.ps/مخيمات/


inholyland

April 2, 2021 at 12:38 pm

there was cache on server and i disabled it

now i get the image of GEAR turning for ever

please try link i sent u!


inholyland

April 2, 2021 at 12:54 pm

it is this module that makes registration not predictable
W3 Total Cache (Fixed)

now its ok

thanks

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