There are a few reasons that can happen, is this new or been happening for a while?
If I try adding a ticket to your event cart, then view the cart I can see the ticket. If I wait around 5-10 mins the cart is sometimes being cleared (which is likely what happened with the above error) but it doesn’t happen every time.
it is this module that makes registration not predictable
W3 Total Cache (Fixed)
now its ok
thanks
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