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Error when installing Event Espresso 4

Posted: February 26, 2014 at 2:37 am


Werner Prinsloo

February 26, 2014 at 2:37 am

Hi there,

I get this error when I try to install EE4:
You don’t have permission to access /wp-admin/update.php on this server.

Please assist…

Thank you.


Lorenzo Orlando Caum

  • Support Staff

    •

February 26, 2014 at 2:48 am

Hi Werner,

There may be an issue with the permissions on your WordPress site. Are you currently running any security-related plugins?

Try this alternative install method:

1. Locate the event-espresso folder on your computer and unzip it.

2. Login to your WordPress root with a SFTP or FTP client and browse to the WordPress plugins directory: wp-content/plugins.

3. Now upload the event-espresso folder to the WordPress plugins directory.

4. Return to the WordPress admin and go to Plugins. Then activate Event Espresso.

https://eventespresso.com/wiki/installing-event-espresso/#ftp

—
Lorenzo

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Status: closed

Updated by  Lorenzo Orlando Caum 10 years, 2 months ago ago

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