Support

September 6, 2024 at 6:51 am

Hi there,

Strange, I’ve not see that before.

Can you make edits to Datetimes/Ticket on the events?

For example can you add a letter to the datetime name and then remove it again:

https://monosnap.com/file/uAPfJ0aYyBAA7jWKCm2gyI1xX36CRZ

(Those requests are similar to the venue update request and use GrahpQL, so I’m checking to confirm the GraphQL requests are functioning)

September 9, 2024 at 3:37 am

Hmm, yeah thats strange.

When you get an error updating a venue, can you see any errors in the server’s PHP error logs?

Your host will usually have a section to view those in your control panel, or you can add this code to your sites wp-config.php file:

https://eventespresso.com/wiki/troubleshooting-checklist/#wpdebug

That tells the site to store errors in /wp-content/debug.log

September 12, 2024 at 2:34 pm

“message”: “Invalid page template.”,

Yeah so the error is related to your page template, by the looks of it you have a custom page template in use.

That error comes from /wp-includes/post.php and its this code:

if ( ! empty( $postarr['page_template'] ) ) {
	$post->page_template = $postarr['page_template'];
	$page_templates      = wp_get_theme()->get_page_templates( $post );

	if ( 'default' !== $postarr['page_template'] && ! isset( $page_templates[ $postarr['page_template'] ] ) ) {
		if ( $wp_error ) {
			return new WP_Error( 'invalid_page_template', __( 'Invalid page template.' ) );
		}

		update_post_meta( $post_id, '_wp_page_template', 'default' );
	} else {
		update_post_meta( $post_id, '_wp_page_template', $postarr['page_template'] );
	}
}

Is that template file set on the events valid?

September 12, 2024 at 5:43 pm

Was the template name changed at all when the template was updated?

Do you have multiple instances of the template shown in the dropdown?

Just trying to figure out possible causes for the template to be seen as invalid on existing events but not new.