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Error Updating Event Espresso in WordPress

Posted: March 30, 2016 at 3:28 pm


Albert Guidotti

March 30, 2016 at 3:28 pm

In my WordPress dashboard it says that I need to update event espresso, but when I go to update I get this message: “An error occurred while updating Event Espresso: Update package not available.” I log into my account and everything looks fine… I have a valid license. Any thoughts on what to try?


Tony

  • Support Staff

    •

March 31, 2016 at 2:12 am

Hi there,

When you purchase a license it is valid 1 year of support and on-click updates, have you recently purchased a new license?

Your current account does not have an active license but if this is incorrect you can use the contact form here:

https://eventespresso.com/contact/

Select sales/billing question, provide the requested details and a member of our sales team will contact you.

If you need to purchase a new license you can do so here:

https://eventespresso.com/pricing/

The support post ‘Error Updating Event Espresso in WordPress’ is closed to new replies.

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Events Calendar product page | Events Calendar documentation

Status: closed

Updated by  Tony 8 years, 1 month ago ago

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