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Albert Guidotti
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March 30, 2016 at 3:28 pm
In my WordPress dashboard it says that I need to update event espresso, but when I go to update I get this message: “An error occurred while updating Event Espresso: Update package not available.” I log into my account and everything looks fine… I have a valid license. Any thoughts on what to try?
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Tony
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March 31, 2016 at 2:12 am
Hi there,
When you purchase a license it is valid 1 year of support and on-click updates, have you recently purchased a new license?
Your current account does not have an active license but if this is incorrect you can use the contact form here:
https://eventespresso.com/contact/
Select sales/billing question, provide the requested details and a member of our sales team will contact you.
If you need to purchase a new license you can do so here:
https://eventespresso.com/pricing/
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