The Event Espresso plugin is what controls the tickets and it’s what was causing our website to fail. When it’s turned on the website fails, when it’s off the website works – minus the ticket-related functionality.
Tools -> Site Health -> Troubleshooting -> Enabled Troubleshooting mode.
That will disable all plugins and switch to a default theme and then allow you to enable specific plugins troubleshooting mode. Once disabled you will revert back to the current state.
Let me know what happen.
thanks
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Support forum for Event Espresso 3 and Event Espresso 4.