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Error message when downloading invoice – has been working until today

Posted: November 23, 2017 at 11:43 pm


Leisha

November 23, 2017 at 11:43 pm

Fatal error: Call to undefined function mb_internal_encoding() in /home/zimei/public_html/wp-content/plugins/event-espresso-core-reg/core/third_party_libs/dompdf/dompdf_config.inc.php on line 329


Tony

  • Support Staff

November 24, 2017 at 1:41 am

Hi there,

mb_internal_encoding is a function from the mbsring php module and is required by DOMPDF to generate the PDF’s.

It looks like its no longer installed on your server, I recommend contacting your host and have them install/enable that module for your site.


Leisha

November 24, 2017 at 5:58 pm

thanks – sorted

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