|
Bosworthsgc
|
March 29, 2016 at 7:47 am
Hi
Over the past couple of days I have a problem with people signing up to events as they are getting an Error Message “Please Enter a Valid Email Address” even when they are using the correct email. I have tested it and get the same error when entering our own email address
Please can anyone help
Thanks
|
|
Lorenzo Orlando Caum
|
March 29, 2016 at 8:36 am
Hello, are you experiencing this with the latest version of Event Espresso?
https://eventespresso.com/wiki/ee4-changelog/
Could you share a link to any of your events?
—
Lorenzo
|
|
Bosworthsgc
|
March 29, 2016 at 8:38 am
Hi Lorenzo
I just updated the plugin and was happening prior to upgrade and after
Our website is http://www.bosworthsgc.co.uk/events
Thanks
|
|
Josh
|
March 29, 2016 at 9:35 am
Hi there,
I wasn’t able to see any errors while running a test registration for the BBC Gardeners World Live event. Can you try clearing your browser’s cache and try another registration there?
|
|
Bosworthsgc
|
March 29, 2016 at 10:05 am
Hi Josh
Will give that a try and come back if we still experience any errors
Thanks
|
