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Error message on view detail

Posted: August 15, 2019 at 8:02 am


learnandgo

August 15, 2019 at 8:02 am

All of a sudden, I am getting an error message when clicking on “view detail” from event page.


Tony

  • Support Staff

August 15, 2019 at 8:15 am

Hi there,

What error message are you getting?

Can you link me to a page I can view this on?


Josh

  • Support Staff

August 15, 2019 at 8:29 am

Hi,

That’s actually a problem caused by the Divi theme. What happens is Divi will register its post types late in the request after a theme update, which triggers a flush of the rewrite rules. Which ends up wiping out rewrite rules for other custom post types.

What you’ll need to do to fix is log into your site’s WordPress dashboard, then go to the Settings > Permalinks page. Simply visiting that page will refresh and restore the site’s permalinks.

Then the next time you update the Divi theme, you’ll do well to visit that same Settings > Permalinks page again.


learnandgo

August 15, 2019 at 4:12 pm

This reply has been marked as private.


Josh

  • Support Staff

August 15, 2019 at 5:31 pm

What you’ll need to do to fix is log into your site’s WordPress dashboard, then go to the Settings > Permalinks page. Simply visiting that page will refresh and restore the site’s permalinks.
Then the next time you update the Divi theme, you’ll do well to visit that same Settings > Permalinks page again.


learnandgo

August 16, 2019 at 2:11 am

This reply has been marked as private.


Josh

  • Support Staff

August 16, 2019 at 8:25 am

Thanks for letting us know that fixed it.

So is this something I will have to coninuously do each time there is an update from Divi and/or Event Espresso?

Each time there’s an update for Divi. When Event Espresso is updated it makes sure the rewrite rules for its post types are set.

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Updated by  Josh 4 days, 12 hours ago ago

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