Home Forums Event Espresso Premium Error message on registration page however registration still working

Error message on registration page however registration still working

Posted: February 1, 2018 at 3:04 pm

Sabrina Ferguson

February 1, 2018 at 3:04 pm

I am getting the following message on my registration checkout page :

An error has occurred:
The requested route 2 could not be mapped to any registered modules.

I have gone to the Critical pages section and everything is fine with no errors flagged. I have only one live event and have put the [ESPRESSO_CHECKOUT] code on the checkout page, and despite the error message people can still register. However I am worried that the error message will put them off. How can I get rid of it?

I am using WP version 4.9.2 and EE 4.9.56.p

Kind regards


  • Support Staff

February 1, 2018 at 3:17 pm

Hi there,

The reason your getting that error is the ?ee=2 at the end of the URL.

That URL is from EE3 so I’m assuming you’ve just migrated from EE3 to EE4 and that link is hardcoded on a page somewhere on your site.

Can you let me know how you get to that link on your site? Is it a click through from another page?

Sabrina Ferguson

February 1, 2018 at 6:15 pm

Hi Tony
The link was from the main menu. I’ve now changed the menu link to: and now my event is missing. register-now is the checkout page I set up in EE4. Any ideas on how to make my event show up again? It was showing up with that ?ee=2 suffix at the end but not now.


  • Support Staff

February 2, 2018 at 1:32 pm

Hi Fergie,

Event Espresso 4 does not use the ?ee=2 suffix, so you’ll need to update your menu item to go to this URL instead:

Sabrina Ferguson

February 2, 2018 at 10:39 pm

Thank you Josh, that works.
Kind regards

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Status: closed

Updated by  Sabrina Ferguson 2 years, 4 months ago ago

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