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Gabor Laszlo
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September 27, 2014 at 10:56 am
Hi
We would like to update our EE3 but we get this error message: You have the correct Support License Key for Event Espresso but your account only allows for automatic upgrades on one domain.
We didn’t move EE to an another website but we changed webhosting provider. Can you please solve this issue?
Thank you
Gabor
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Garth
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September 27, 2014 at 12:13 pm
Hi,
How are you today?
I’ve reset your license key. Please remove your license key from the General Settings page of Event Espresso and save the form blank without a license key. Then re-enter your license key again which should enable the new domain and/or one-click upgrades. Let me know if I can do anything else for you.
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Gabor Laszlo
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September 27, 2014 at 12:18 pm
Hi Garth
How are you?
Thank you for your help. It worked, but unfortunatelly an another error message appeared: An error occurred while updating Event Espresso: Download failed. Not Found
Can You help me?
Thank you
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Lorenzo Orlando Caum
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September 27, 2014 at 6:01 pm
Hi Gabor,
Please give this another try.
—
Lorenzo
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Gabor Laszlo
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October 1, 2014 at 7:23 am
Now It’s worked. Thank you
Gabor
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