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Error; Mailchimp

Posted: June 20, 2014 at 11:37 am

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KIROS

June 20, 2014 at 11:37 am

1. I am receiving this error. Do you know how to fix this: Forbidden
You don’t have permission to access /wp-admin/admin.php on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

2. When someone registers, with mailchimp integration, is their name supposed to go into our mailchimp database?

I am exporting those registered, making a specific group and importing into mailchimp. Mailchimp is reporting some of those names are not yet in the system.

Can you please clarify how this works?
Thank you!


KIROS

June 20, 2014 at 12:34 pm

Website working again.


Garth

  • Support Staff

June 20, 2014 at 3:01 pm

Glad you got it working again. Let us know if you need assistance.


KIROS

June 20, 2014 at 3:08 pm

Please answer question #2


Garth

  • Support Staff

June 20, 2014 at 3:10 pm

Yes, Event Espresso will pass the attendee’s first and last name and their email address to MailChimp.

https://eventespresso.com/wiki/mailchimp-integration/


KIROS

June 20, 2014 at 3:12 pm

Some piece of this is not working. We are not getting all the registrants into our MC database, even thought I am choosing Mailchimp integration for every event. Mailchimp thinks it is on EE side. How do we fix this?


Tony

  • Support Staff

June 20, 2014 at 3:23 pm

If some of your attendees are being added to the list but not others, it is likely they have not opted in when MailChimp send the confirmation email.

The attendees will only be added to the MailChimp list once they have confirmed they would like to do so within the opt in email.

You can read more about the double opt in process here:

http://kb.mailchimp.com/article/how-does-confirmed-optin-or-double-optin-work/

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