Support

Home Forums Event Espresso Premium Error in Registration Form

Error in Registration Form

Posted: May 10, 2023 at 4:51 am


fgismera@duraniagroup.com

May 10, 2023 at 4:51 am

Hello!

After upgrading to the latest version of EE, when I try to register for a course, I get a full screen in blue with an icon but I do not get the fields to fill in.

In the browser console I see this:

downloadable font: FFTM: table overruns end of file (font-family: “ee-dashicons” style:normal weight:400 stretch:100 src index:1) source: https://XXXXX/wp-content/plugins/event-espresso-core-reg/core/templates/global_assets/fonts/ee-dashicons.ttf
downloadable font: rejected by sanitizer (font-family: “ee-dashicons” style:normal weight:400 stretch:100 src index:1) source: https://XXXXX/wp-content/plugins/event-espresso-core-reg/core/templates/global_assets/fonts/ee-dashicons.ttf

What can I do?

Thank you!


Tony

  • Support Staff

May 10, 2023 at 7:16 am

Hi there,

Can you link me to an event I can run a test registration on, please?

You can mark your reply private if preferred.


fgismera@duraniagroup.com

May 10, 2023 at 7:21 am

Hello! Sure!

https://gscsal.com/cursos/control-de-calidad-y-validacion-de-metodos-multiparametricos-de-plaguicidas-documento-sante-12682-2019/

Thanks!


Tony

  • Support Staff

May 10, 2023 at 7:31 am

Hi there,

This is from styles in your child theme:

https://monosnap.com/file/07H78j3QZVZuCK9pT79n2pixHDAiqH

The styles are setting the header to match size of the checkout div and then setting the background to be blue.

You’ll need to either remove those styles or fix them so they work for whatever they are intended for.

If I remove those in the browser the checkout page is loading as expected:

https://monosnap.com/file/ymz8fHWywK57y3y69K9C95SHZ5oxtZ


fgismera@duraniagroup.com

May 12, 2023 at 6:12 am

Thanks!!!

The support post ‘Error in Registration Form’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso