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Error in Payment Page Options

Posted: February 1, 2013 at 10:38 am


csanchezalacid

February 1, 2013 at 10:38 am

What is the problem in admin.php?page=payment_gateways? 😮

Thanks.

Payment Page Options


Jonathan Wilson

February 1, 2013 at 2:16 pm

Hello there,

I’m not sure what is causing that without seeing the page. Try to rule out any plugin conflicts. Deactivate all non Event Espresso plugins and test to see if the issue is still occurring. If it is not, then we know it is a problem with another plugin. You can then find out which plugin it is by reactivating each plugin individually and testing to see if the problem starts happening after the activation. When it occurs after activating a plugin, then we know this is the culprit.


Dean

February 2, 2013 at 3:18 am

Hi,

It looks similar to a situation where you have old template files in the uploads/espresso directory. If you can access the Template Settings menu, there is a button there that will rename the folder so the plugin can use the default templates, or you can rename it manually via FTP.

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