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Error in embed ticket selector

Posted: January 11, 2023 at 3:32 am

Viewing 11 reply threads


pvanbrienen

January 11, 2023 at 3:32 am

Hi,
I have placed the ticket selector on my website using the embed code. After embedding, the following html code is in the ticket selector >” data-ee-disable-after-recaptcha=”true” />. How do I remove this html code from the ticket selector?


Garth

  • Support Staff

January 11, 2023 at 1:30 pm

Hi there,

Can you send us a link where we can see this happening?


pvanbrienen

January 11, 2023 at 11:06 pm

This reply has been marked as private.


Tony

  • Support Staff

January 12, 2023 at 7:27 am

This reply has been marked as private.


pvanbrienen

January 12, 2023 at 7:34 am

We are using translatepress. I will check if this causes the error. Thank you so far.


Tony

  • Support Staff

January 12, 2023 at 7:47 am

Quick side note, as you are on the same site as the iFrame is loading, could you not use the [ESPRESSO_TICKET_SELECTOR event_id=XXXX] shortcode directly?


pvanbrienen

January 13, 2023 at 2:20 am

I removed the translation plugin, but it doensn’t solve the error.


pvanbrienen

January 13, 2023 at 2:20 am

I removed the translation plugin, but it doensn’t solve the error.


Tony

  • Support Staff

January 13, 2023 at 3:21 am

I don’t see the issue within the iFrame output any more, do you still see it?


Tony

  • Support Staff

January 13, 2023 at 3:21 am

This reply has been marked as private.


pvanbrienen

January 13, 2023 at 3:27 am

Great, You solved it. Thank you very much. The ‘>>’ caused the problem.


Tony

  • Support Staff

January 13, 2023 at 3:47 am

Awesome, I’m glad that fixed it 🙂

Any further problems just let us know.

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