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John Lynn
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January 30, 2017 at 3:40 pm
I have a user trying to register on this page: http://www.healthitmarketingconference.com/event-registration?ee=15 and every time she’s tried it, she gets the error: “An error occurred. No Attendee was received.” After a ton of testing, we realized that the problem is that the title she was using in the text field was too long. I’m using EE3, so maybe this is just a flaw that can’t be fixed, but anything I could do about it?
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Josh
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January 31, 2017 at 9:42 am
Hi John,
That’s actually an easy fix, but first you’ll need to understand the root cause of the problem. On your site, the City field has been re-purposed as a “Title” field. You’ll need to change the questions back to the defaults.
Here are the questions that need to be changed back:
City (was actually the State field)
Title (was actually the City field)
Once those are fixed, you can create a new text field question to make a Title field input.
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