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Error at checkout

Posted: October 2, 2020 at 7:39 am


eosw

October 2, 2020 at 7:39 am

Hello Tony – We are having some folks receive an error which says Invalid username or incorrect password. Lost your password? EED_WP_Users_SPCO – process_login_form – 1124. Can you assist on this error.


Tony

  • Support Staff

October 2, 2020 at 8:02 am

Hi there,

Are you using Yoast SEO?

If so add this to your site:

https://gist.github.com/Pebblo/ada38c7a10b6839fff20d

Does that fix it?


eosw

October 2, 2020 at 8:37 am

Hi Tony – We are not using Yoast for this site.


Tony

  • Support Staff

October 2, 2020 at 8:48 am

Ok, so to confirm, the users are trying to log in on the registration checkout page but getting the above error?

If not can you provide the steps they are taking to see the above error, please?


eosw

October 2, 2020 at 9:23 am

Hi Tony – It appears in this situation that the user is already logged into the site, and is going to register, then receives that error message to login.


eosw

October 2, 2020 at 11:13 am

HI Tony – Actually hold that thought, registration is on a site that has Yoast. Let me check with my Marketing team on this.


eosw

October 2, 2020 at 11:21 am

Hi Tony – Disregard it isn’t.


Tony

  • Support Staff

October 5, 2020 at 3:54 am

It appears in this situation that the user is already logged into the site, and is going to register, then receives that error message to login.

If the user is already logged in then they shouldn’t see the login prompt at all.

It sounds like something is interfering with wp_get_current_user() and EE can’t pull the current user.

Is this a WP MultiSite install?

I assume this was working previously? If so, what is the difference between then and now? Any new plugins?


eosw

October 6, 2020 at 11:06 am

I think we are solved here. Thank you!


Tony

  • Support Staff

October 7, 2020 at 3:55 am

Hi,

May I ask what the issue was?

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Updated by  Tony 2 weeks, 5 days ago ago

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