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Error after updating to 4.6 and then moving to production in WPEngine

Posted: February 6, 2015 at 1:50 pm

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ftdatabase

February 6, 2015 at 1:50 pm

Hello,

After updating to 4.6 and then moving to production in WPEngine my site is down with a HTTP 500 error. I see the following in the logs:

PHP Fatal error: Cannot redeclare class ee_data_migration_class_base in /nas/wp/www/cluster-103/megadoevents/wp-content/plugins/event-espresso-core-reg/core/EE_Data_Migration_Script_Base.core.php on line 636

I need to investigate more, and I do realize that the WPENgine publish process is a bit of a black box. That being said, this scenario has always worked for me before and I expect quite a few folks to use WPEngine and possibly hit this.

Any clues?


Lorenzo Orlando Caum

  • Support Staff

February 6, 2015 at 2:05 pm

Hi,

Please login to your site using an SFTP client and then rename the Event Espresso plugin folder.

event-espresso-core-reg –> event-espresso-core-reg1

That should restore access to your site. Then go ahead and login to your WP-admin.

From here, restore the name of the plugin folder:

event-espresso-core-reg1 –> event-espresso-core-reg

Then try reactivating Event Espresso through your WP dashboard.


Lorenzo


ftdatabase

February 6, 2015 at 2:29 pm

Thanks for the response, yes, this allows me to get back in, of course. However as soon as I rename the folder back, the error occurs again…


ftdatabase

February 6, 2015 at 2:41 pm

Okay, the bug is with WPEngine. Basically the staging to migration process does not mirror the file system correctly – in other words, it ADDS new files but does not DELETE files that were deleted from the staging environment. It looks like you guys have deleted a few PHP files and refactored – WPEngine ignored that, so I had duplicate classes.

Thank you!!


Lorenzo Orlando Caum

  • Support Staff

February 6, 2015 at 2:53 pm

Thanks for clarifying. You are correct on the major release.

An update will not work correctly if files are merged (overwritten).

Enjoy your weekend!


Lorenzo

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