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Error after update

Posted: November 17, 2021 at 6:50 pm

Edgar Antillon

November 17, 2021 at 6:50 pm

No one can register after recent update. It states “An error has occurred: You need to select a ticket quantity before you can proceed.”

We limit to one ticket per registration. The quantity is selected, and error still happens.


  • Support Staff

November 18, 2021 at 4:37 pm

Hi there,

We’ve identified the cause of this and pushed a fix live which is version 4.10.17.p, could you please update to that version and confirm if this still happens?

If you don’t see the update available in Dashboard -> Plugins for Event Espresso then go to:

Event Espresso -> General Settings.

Don’t make any changes and just hit save to force a version check.

It should then show the update available.

My apologies for any inconvenience this may have caused.

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