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Emil
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March 28, 2018 at 3:27 am
Hi,
We’ve created some new datetimes for 2 events we have on our website, hooponoponoromania.ro. The events are here:
https://hooponoponoromania.ro/events/i-dentitatea-sinelui-prin-hooponopono-basic-i/
https://hooponoponoromania.ro/events/world-wide-absentee
We tested the registration for both of them one week ago and everything worked well. Now, every time somebody selects some tickets and tries to go to the next step, it gets the following error:
“We’re sorry, but your ticket selections could not be processed due to a server timing error. Please hit the back button on your browser and try again.”
The only thing we’ve changed to our website is that we’ve switched to SSL using LetsEncrypt certificate.
Please advise.
Thank you.
Best Regards,
Emil
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Tony
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March 28, 2018 at 3:42 am
Hi Emil,
Litespeed is enabled on your site’s server – http://take.ms/SvRD1c
It’s a form of caching and any page that contains the ticket selector needs to be excluded from it, these pages in particular:
https://eventespresso.com/wiki/setup-nocache-exclusion-rules-event-espresso/
It’s unlikely you will have a section to exclude those pages yourself so you will need to contact your host and have them do it for you.
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