Support

Error

Posted: November 5, 2019 at 2:59 pm


biaproviders

November 5, 2019 at 2:59 pm

I’ve been sent an error to my admin email about the plugin. Here is the Error sent:

Error Details
=============
An error of type E_ERROR was caused in line 1708 of the file /home/biaprovi/public_html/wp-content/plugins/event-espresso-core-reg/core/db_classes/EE_Registration.class.php. Error message: Uncaught EventEspresso\core\exceptions\EntityNotFoundException: The requested entity with Transaction ID=”0″ was not found. in /home/biaprovi/public_html/wp-content/plugins/event-espresso-core-reg/core/db_classes/EE_Registration.class.php:1708
Stack trace:
#0 /home/biaprovi/public_html/wp-content/plugins/event-espresso-core-reg/admin_pages/registrations/EE_Registrations_List_Table.class.php(854): EE_Registration->transaction()
#1 /home/biaprovi/public_html/wp-content/plugins/event-espresso-core-reg/core/admin/EE_Admin_List_Table.core.php(731): EE_Registrations_List_Table->column_TXN_total(Object(EE_Registration))
#2 /home/biaprovi/public_html/wp-content/plugins/event-espresso-core-reg/core/admin/EE_Admin_List_Table.core.php(622): EE_Admin_List_Table->single_row_columns(Object(EE_Registration))
#3 /home/biaprovi/public_html/wp-admin/includes/class-wp-list-table.php(1259): EE_Admin_List_Table->single_row(Object(EE_Registration))
#4 /home/biaprovi/public_html/wp-admin/includes/class-wp-list-table.php(1244): WP_L


Tony

  • Support Staff

November 7, 2019 at 8:27 am

Hi there,

The error is basically saying EE could not find the transaction that was linked to registration, although its looking for a transaction with an ID of 0, which will never exist.

If you go to Event Espresso -> Registrations does it load correctly for you?

By default that table loads 25 registrations at a time, so it may not load the registration that triggered this on the first page, check through a few of the registration list page (bottom right of the list are some button to view the next/previous/first/last page).

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
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Status: publish

Updated by  Tony 1 week, 5 days ago ago

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