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Allyne Dinh
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April 5, 2019 at 12:55 pm
Hi, I have requested priority support.
I am having the same issue as it appears this person had:
https://eventespresso.com/topic/registration-page-404-page/
This has basically made my whole website shut down as people can not register for classes.
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Josh
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April 5, 2019 at 1:19 pm
Hi,
We’ve received your request for priority support. Just like in the other topic, the solution was to go to the WordPress Dashboard > Settings > Permalinks. Simply visiting that page will flush the site’s rewrite rules. one of the other plugins on your site likely reset the rewrite rules on a plugin update, which wiped Event Espresso’s event URL away from the rewrite rules.
If you run into this again in the future, you can visit that Settings > Permalinks page to ensure the rewrite rules are correct.
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Allyne Dinh
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April 5, 2019 at 1:25 pm
thank you. I wish that solution had been written in the older thread, that was something I could have done myself and not had to waste a priority support token on it.
I do appreciate the help and the quick response.
thanks again.
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Josh
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April 5, 2019 at 1:55 pm
The solution was mentioned in the other thread, and the solution is detailed in the troubleshooting guide:
https://eventespresso.com/wiki/troubleshooting-checklist/#not_found
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