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Error 404

Posted: April 5, 2019 at 12:55 pm


Allyne Dinh

April 5, 2019 at 12:55 pm

Hi, I have requested priority support.
I am having the same issue as it appears this person had:
https://eventespresso.com/topic/registration-page-404-page/

This has basically made my whole website shut down as people can not register for classes.


Josh

  • Support Staff

April 5, 2019 at 1:19 pm

Hi,

We’ve received your request for priority support. Just like in the other topic, the solution was to go to the WordPress Dashboard > Settings > Permalinks. Simply visiting that page will flush the site’s rewrite rules. one of the other plugins on your site likely reset the rewrite rules on a plugin update, which wiped Event Espresso’s event URL away from the rewrite rules.

If you run into this again in the future, you can visit that Settings > Permalinks page to ensure the rewrite rules are correct.


Allyne Dinh

April 5, 2019 at 1:25 pm

thank you. I wish that solution had been written in the older thread, that was something I could have done myself and not had to waste a priority support token on it.
I do appreciate the help and the quick response.
thanks again.


Josh

  • Support Staff

April 5, 2019 at 1:55 pm

The solution was mentioned in the other thread, and the solution is detailed in the troubleshooting guide:

https://eventespresso.com/wiki/troubleshooting-checklist/#not_found

The support post ‘Error 404’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Josh 4 months, 3 weeks ago ago

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