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Entering a registration manually as Admin, the registrant info pulls Admin info

Posted: December 7, 2021 at 2:46 pm


TLH Senior Center

December 7, 2021 at 2:46 pm

When a person want to pay for registration for a class with cash or check and / or cannot navigate the Event Espresso registration, I use the Add New Registration feature as an administrator of EE.

In the last few days, when I put in the person’s name, email, and phone number, it switches their information to my information and I am unable to register them. This has been happening with the Weeki Wachee City of Mermaids class.

Here is what happens when I hit save registration and continue to details it switches their information to mine with this message in the top of the white box on the side RSS Error: WP HTTP Error: A valid URL was not provided.


TLH Senior Center

December 8, 2021 at 5:39 am

https://www.tallahasseeseniorfoundation.org/events/weeki-wachee-city-of-mermaids/


Tony

  • Support Staff

December 8, 2021 at 12:52 pm

Hi there,

I haven’t been able to reproduce this, can you add a screenshot of the page right before you click to submit and then after?

https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots

Note you can mark you’re reply private so only EE staff can view it.


TLH Senior Center

December 10, 2021 at 6:01 am

This reply has been marked as private.


TLH Senior Center

December 15, 2021 at 5:19 am

Hello, any updates on this?


Tony

  • Support Staff

December 15, 2021 at 5:45 am

So far, I’ve not been able to reproduce this.

The “RSS Error: WP HTTP Error: A valid URL was not provided.” isn’t related and can be ignored, it’s an error related to the RSS feed from here at eventespresso.com displaying within the Dashboard of your site. We’ll get that fixed up but it’s not related to the issue you are seeing with users.

Do you have any custom code related to the WP user integration on your site?

The reason I ask is the function which adds the message you are getting at the top of that screenshot is only adding in the admin for ajax requests and should not be (and is not) running when I test this locally.

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