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Enent Espresse – Thrive Architect

Posted: May 29, 2018 at 6:24 am


hepar

May 29, 2018 at 6:24 am

Hello,

I’ve created all events so far with Thrive Architect. Without any promlems.

Now I receive the following error message:

The requested page route does not exist for the Veranstaltungen admin page. EE_Admin_Page – _verify_routes – 835

Could you please help me?
Many thanks
Helga


Josh

  • Support Staff

May 29, 2018 at 9:24 am

Hi Helga,

Can you go to your site’s WordPress dashboard, then go to the Settings > Permalinks page? Simply visiting that page will refresh the site’s rewrite rules which may fix the issue.


hepar

May 29, 2018 at 9:38 am

Hi Josh,
I do not know if I understood you correctly. I went to the dahboard and then to setting:permalinks. But nothing changes. The error message still appears.


Josh

  • Support Staff

May 29, 2018 at 9:54 am

May I ask where (on which page) does the error message appear?


hepar

May 29, 2018 at 10:21 am

http://www.foto-kunst-kultur.de


Josh

  • Support Staff

May 29, 2018 at 11:00 am

OK thank you. I’m not seeing the error message on that page, so perhaps I’d need to be logged into the site to see the error message? If so, can you send temporary access to the site via the secure form on this page?

https://eventespresso.com/send-login-details/


hepar

May 29, 2018 at 11:08 am

I just sent the login. Many thanks, Josh!!!


Josh

  • Support Staff

May 29, 2018 at 12:31 pm

Thanks for sending.

Since the error message only happens when you try to edit the event with Thrive Architect, this may be an issue with the current version of Thrive Architect. May I ask did the error start to happen after updating Thrive Architect to version 2.0.35, (released today)? If so you could try reverting to the site’s previous version of Thrive Architect and contact Thrive themes for support.


hepar

May 31, 2018 at 7:34 am

Many thanks for your help, Josh. The problem is solved. It was a problem of Threve Architect.
Have a great day
Helga

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