Support

Home Forums Event Espresso Premium Encrypted Website Payment

Encrypted Website Payment

Posted: June 27, 2012 at 2:57 pm


rhughes

June 27, 2012 at 2:57 pm

I’m receiving the following error on our Event Espresso installation. We have installed the HTTPS add-on as well. I tried to add an ‘s’ to the http, but it did not work. Please let me know how to resolve this issue.

Thank you.

Error Detected

Error Message

The seller accepts encrypted website payments only. You cannot pay the seller through un-encrypted buttons. Please contact your seller for more details.

The seller accepts encrypted website payments only. You cannot pay the seller through un-encrypted buttons. Please contact your seller for more details.


rhughes

June 27, 2012 at 2:58 pm

This is coming from PayPal standard when we are testing “Pay by PayPal”.


Josh

  • Support Staff

June 27, 2012 at 3:01 pm

Do you have a private SSL certificate installed for this domain? That would be the first step.

Check to see that you aren’t trying to use the PayPal PRO option. The standard PayPal option should take people away to PayPal’s site for a secure transaction.


rhughes

June 27, 2012 at 3:25 pm

Yes, we have a private SSL. I downloaded the HTTPS add-on for event espresso, added force SSL on the specific checkout pages and also selected Force SSL exclusively on the HTTPS addon page. We are set to PayPal standard. Any other ideas?


rhughes

June 27, 2012 at 3:26 pm

I can provide our website address if necessary.


Josh

  • Support Staff

June 27, 2012 at 3:30 pm

Try deactivating the HTTPs add-on, and set the setting in the PayPal standard gateway to “Force return as Https”


rhughes

June 27, 2012 at 3:36 pm

Okay, tried that. I deactivated the plugin, then set PayPal standard to Force Return as Https and it did not work. Same error.


Josh

  • Support Staff

June 27, 2012 at 3:37 pm

I have not seen this error before for the Standard Paypal gateway. Can you verify that the account being used is a standard PayPal account?

Is there another gateway or payment option (from Event Espresso or even another plugin) active?


Sean McGinnis

October 15, 2012 at 7:36 pm

I just encountered this also. I think I may have solved the issue via a pay pal setting within their profile.

https://www.paypal.com/us/cgi-bin/webscr?cmd=_profile-website-payments

The support post ‘Encrypted Website Payment’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso