Support

May 22, 2013 at 5:23 am

When I rename the templates folder, the option to add to the cart does not appear on the event so I can’t test the add to cart and view cart buttons. The customer didn’t want their visitors to go to a page with all the events listed, they wanted them to be able to add an event to the cart, move to other pages to add other events to the cart and then check out.

( I also just noticed an issue with the view cart button appearing in IE10, works fine in ff and chrome but spinning gif never produces the view cart link in IE. )

I had updated the EE plug ins this weekend so they should be OK- here is the info from the report.

=============================================================================================

Versions

=============================================================================================

Event Espresso version: 3.1.32.2.P

WordPress version: WP 3.5.1

Installed plugins: Akismet by Automattic version 2.5.7, Always Valid Lightbox by Joffrey Quillet version v1.1.3, Easy Flash Embed by Vincent Boiardt version 1.0, Event Espresso – Multi Event Registration by Seth Shoultes version 1.0.4, Event Espresso by Event Espresso version 3.1.32.2.P, Get The Image by Justin Tadlock version 0.8.1, Kimili Flash Embed by Michael Bester version 2.3, NextGEN Gallery by Photocrati version 1.9.12, Revolution Slider by ThemePunch version 1.5, UberMenu 2 – WordPress Mega Menu Plugin by Chris Mavricos, SevenSpark version 2.2.0.0, Weaver Spoiler by WPWeaver version , WordPress HTTPS by Mike Ems version 3.3.6, WP-PageNavi by Lester ‘GaMerZ’ Chan & scribu version 2.83, WP-Table Reloaded by Tobias Bäthge version 1.9.4, YouTube Channel by Aleksandar Uroševi? version 1.4.0

=============================================================================================

Settings

=============================================================================================

Home URL: http://www.kcfaa.org

Site URL: http://www.kcfaa.org

=============================================================================================

Registration Pages

=============================================================================================

Event Page: #1940 – http://www.kcfaa.org/event-registration/

Payment/Thank You Page: #1941 – http://www.kcfaa.org/thank-you/

Transaction Notification Page: #1943 – http://www.kcfaa.org/transactions/

Cancel Return Page: #1942 – http://www.kcfaa.org/registration-cancelled/

=============================================================================================

Server Environment

=============================================================================================

PHP Version: 5.2.17

Server Software: Apache

WP Max Upload Size: 32MB

Server upload_max_filesize: 32MB

Server post_max_size: 33MB

WP Memory Limit: 64MB

WP Debug Mode: No

Espresso Logging: Log directory is writable.

=============================================================================================

PHP Sessions

=============================================================================================

Session save path: /tmp is writable.

Session name: PHPSESSID

=============================================================================================

Remote Posting/IPN

=============================================================================================

fsockopen/cURL:

Your server has fsockopen and cURL enabled.

`

May 22, 2013 at 10:12 am

Well I changed all the https settings and that does seem to be the culprit. But in testing it, the item selected on the registration page was not being listed as a selected item in the cart and when in the view cart page it would not allow me to select additional items to add them to the cart – no quantities were available in the drop down lists.

So I have more work to do there and just wanted to turn it all off so they could make standard payments today without the cart and now I am getting the same merchant error that I was before I upgraded espresso and payments are not going through. Error: SGS-020006: Please contact merchant services. Last time Sidney on your team helped me fix it and it was likely something in the templates that was customized to make it work and of course I replaced all of those when I upgraded and turned them off so the cart wouldn’t work. Original topic for that error is  https://eventespresso.com/topic/firstdata-gateway-error-after-3-1-30-7-upgrade/

So now neither works and I won’t be able to address the errors for a few hours.

If anyone has any quick suggestions for me, I would really appreciate it!

Thanks!!