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Emails not sending in timely manner

Posted: November 18, 2024 at 8:40 am

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cdacademy2023

November 18, 2024 at 8:40 am

We suddenly stopped receiving messages/emails in a timely manner for new event registrations/payments. The emails will come many hours after the fact (8+ hours).

We need to ensure these emails are sent to everyone (customer and admin) at the time of purchase.


cdacademy2023

November 18, 2024 at 8:45 am

cypressdrivingacademy.com
we have event espresso version 5.0.29.p
We also have the Attendee Mover, Events Table View Template, and the Stripe Integration.


Tony

  • Support Staff

November 19, 2024 at 3:20 am

Hi there

We have received your support token request and I have replied directly via email.

Please follow up there and we can help troubleshoot this.

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