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Emails for event with multiple days

Posted: July 21, 2021 at 4:59 am


BHT

July 21, 2021 at 4:59 am

Hi

I can’t find the exact answer in the forum but we have some events that run over two days.

When the registrant email is sent it only contains a single date.

My code is


<li>
    Dates/Times:</br>
    <ul>[DATETIME_LIST]</ul>
</li>
<li>[DATETIME_START] - [DATETIME_END]</li>

These two sections are in ticket list and date time.

Can you point me in the right direction for when there are two dates.

Many thanks

Mark


Tony

  • Support Staff

July 21, 2021 at 5:57 am

Hi Mark,

Can you link me to the event so I can take a look, please?


BHT

July 21, 2021 at 6:47 am

The event is https://bht-training.org.uk/events/equality-diversity-inclusion-8/

If you need to log in I will send you a private reply.


BHT

July 21, 2021 at 6:49 am

This reply has been marked as private.


Tony

  • Support Staff

July 21, 2021 at 6:56 am

Hi there,

Your second datetime doesn’t apply to any tickets right now.

Click on the icon on the second datetime and click the checkbox next to each ticket shown in Assigned tickets section, then save.

Now retest, does it show the correct dates?


BHT

July 21, 2021 at 9:09 am

Many thanks for your help.


BHT

July 21, 2021 at 9:10 am

Just one small point – do I need to add a limit for the second date or just assign tickets?


Tony

  • Support Staff

July 21, 2021 at 9:25 am

I would limit the second datetime.

The datetime limit is the ‘overall’ limit, which means on your set up if you limit say both datetimes to 50, the max number of registration that event can be 50, from a combination of any ticket sales.

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