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Emails aren't being sent

Posted: July 21, 2014 at 1:50 am

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Jacqueline Maslowski

July 21, 2014 at 1:50 am

Confirmation emails aren’t being sent to people signing up for events, notification emails aren’t being sent to the administration, and when I click on the re-send email in the registrations tab, those emails aren’t being sent either. I’ve confirmed that I’m using the correct email address. I also turned on the debug log, but I’m not seeing any logs in the location specified. Please advise.


Dean

July 21, 2014 at 2:13 am

Hi Jaqueline,

Have you tested to see if general emails are being sent? You can use a plugin like this to test it https://wordpress.org/plugins/check-email/


Jacqueline Maslowski

July 21, 2014 at 2:45 am

Thanks for your quick response. I just tried the plug-in and emails aren’t being sent through that either, so I guess it’s a GoDaddy hosting issue.


Dean

July 21, 2014 at 4:05 am

Hi,

No problem, and yes it could well be the hosting. You could also try a plugin such as WP Mail SMTP https://wordpress.org/plugins/wp-mail-smtp/ or a service such as Mandrill https://mandrill.com/ (premium but has a free option).

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