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novaopen
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January 28, 2014 at 2:36 pm
Can EE be set-up for more than one person in our organization to receive notifications of transactions? Should I use General settings and/or within the Event using Alternate Email Address. If so, what separator do I use between the addresses.
Further, I can use just the Payment email and forgo the Confirmation one altogether. Right?
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novaopen
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January 28, 2014 at 2:38 pm
And I mean for a single transaction. I realize I can route emails to different people based on which event. I want all emails to go to: Joe, Cindy & Tom.
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Garth
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January 28, 2014 at 3:35 pm
Hi novaopen,
You can add multiple email addresses to the “Alternate Email Address” (http://www.screencast.com/t/G2orL6ODZ) options when you create an event. Separate each email address by a comma “,”. What I suggest doing though which is easier to manage is create an email distribution group. Then add that email address either to the Primary Email Contact in the General Settings of Event Espresso (http://www.screencast.com/t/8ttxLPPTVm) or add that email group email address to the same settings as above for each event. The email group will let you easily add people to all the notifications instead of having to edit each event and adding all the email addresses separately.
Do you want to shut off all registration confirmation emails?
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Josh
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January 28, 2014 at 3:57 pm
within the Event using Alternate Email Address, separated by commas.
The field in Event Espresso>General settings is designed to have one email address input there. I’ve seen it where two addresses were added to the main contact field, and having two added there ended up creating issues with their mailserver.
Further, I can use just the Payment email and forgo the Confirmation one altogether. Right?
Yes, this requires tweaking some code via a custom function. Here’s a link to a ready-made solution:
https://eventespresso.com/topic/combining-registration-emails-for-multiple-events/#post-51305
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