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Email of Attendee not showing in the Admin Confirmation Email

Posted: December 11, 2017 at 7:25 am

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hostpress

December 11, 2017 at 7:25 am

We receive the Admin confirmation email, but there is no Email of the attendee visible.

– Cache deactivated for Event Espresso Pages
– [QUESTION_LIST] is part of the Email (other fields are showing up in the Email!)

Any ideas how to show the Customer Email directly in the confirmation Email?


Tony

  • Support Staff

December 11, 2017 at 10:20 am

Hi there,

Is this using the ‘Registration Approved’ messages?

– [QUESTION_LIST] is part of the Email (other fields are showing up in the Email!)

Assuming you’re using the system question email field, that wouldn’t be included within QUESTION_LIST as it lists any custom questions, not the system questions.

Go to Event Espresso -> Messages -> Default message templates -> Registration Approved -> Event Admin.

In the ATTENDEE_LIST section you’ll have something like this – http://take.ms/L1kNf

You can click the icon to view the available shortcodes within each section, for the attendee email in that section you can use [ATTENDEE_EMAIL]http://take.ms/dmQVg

Try that and re-test, do you see the email then?

Make sure your editing the correct context or the edits you make may not appear in the email your checking.


hostpress

December 20, 2017 at 6:53 am

Thank you – it worked that way!


Tony

  • Support Staff

December 20, 2017 at 8:24 am

You’re most welcome 🙂

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