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Email issues

Posted: August 9, 2020 at 12:15 pm


AWCAC

August 9, 2020 at 12:15 pm

It seems Event Espresso has difficulty emailing to anything except @gmail.com addresses. Is this a known issue??? I have clients with @yahoo.com, @windstream.net, @icloud.net who are not receiving emails…


Seth Shoultes

  • Support Staff

August 10, 2020 at 6:33 pm

Hi there,

This is actually something that’s related to the server email setup and reputation. I recommend that you sign up with a transactional email service to help with deliverability issues. Here are a couple of posts with more information:
https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/
https://blog.mailtrap.io/transactional-email-services/

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Updated by  Seth Shoultes 1 month, 2 weeks ago ago

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